Download PDF by Theodore H. Poister: Measuring Performance in Public and Nonprofit Organizations

By Theodore H. Poister

ISBN-10: 078794999X

ISBN-13: 9780787949990

ISBN-10: 078796803X

ISBN-13: 9780787968038

Lately, a dedication to elevated responsibility and more desirable functionality has turn into crucial in either governmental corporations and nonprofit businesses. to aid managers and bosses of their ongoing quest for larger responsibility and better functionality Theodore H. Poister, bargains a accomplished source for designing and enforcing potent functionality size platforms on the enterprise point. the information, instruments, and approaches during this important source can help businesses advance size structures to aid such results-oriented administration methods as strategic administration, results-based budgeting, functionality administration, method development, functionality contracting, and worker incentive platforms. utilizing this booklet as a advisor, public and nonprofit companies can thoroughly degree outputs, potency, productiveness, effectiveness, carrier caliber, and client pride, and use the ensuing facts to reinforce decision-making and increase business enterprise and software performance. Read a Charity Channel review:http://charitychannel.com/publish/templates/?a=36&z=25

Show description

Read or Download Measuring Performance in Public and Nonprofit Organizations (The Jossey-Bass Nonprofit and Public Management Series) PDF

Best management books

Measuring Performance in Public and Nonprofit Organizations - download pdf or read online

Lately, a dedication to elevated responsibility and better functionality has turn into crucial in either governmental organizations and nonprofit organisations. to aid managers and bosses of their ongoing quest for better responsibility and better functionality Theodore H. Poister, deals a complete source for designing and enforcing potent functionality size platforms on the corporation point.

Download e-book for iPad: Betriebswirtschaftliches Management öffentlicher Theater und by Michael Schugk

Öffentliche Theater und Orchester unterliegen seit Jahrzehnten einer chronischen Finanzkrise. Diese Arbeit geht der Suche nach spezifischen Ursachen dieser Krise im deutschsprachigen Raum nach. Im Mittelpunkt steht dabei der kausale Zusammenhang zwischen dem Verhalten des Theater- bzw. Orchestermanagements und dem dieses Verhalten zumindest teilweise begründenden ordnungspolitischen Rahmen.

Download e-book for kindle: Readings in Strategic Management by Cliff Bowman, David C. Asch

A suite that is a part of the Open collage built-in instructing procedure, this ebook is designed to rouse the serious knowing of scholars. There are readings overlaying the strategic administration approach, process formula and dealing with strategic swap.

Additional resources for Measuring Performance in Public and Nonprofit Organizations (The Jossey-Bass Nonprofit and Public Management Series)

Sample text

Therefore, annual measures of “outcomes,” for instance, may seem meaningless or like simply going through the motions, without any real value. Similarly, it is often difficult if not impossible to measure the impact of support functions—such as fleet maintenance, printing shops, mail and courier services, office supply, property management, purchasing, personnel, budgeting and finance, and information management—in terms of improving the effectiveness of the service delivery units they serve, and thus outcome measures for these functions are usually not available.

Of the jurisdictions with measurement systems, 57 percent rated their systems as at least somewhat effective in strengthening management and decision making, with 37 percent saying they were very effective. More important, more than 70 percent of those respondents with comprehensive measurement systems reported that the measures have led to moderate or substantial improvement in service quality, and 46 percent indicated that they have contributed to moderate or substantial reductions in the cost of city operations.

Similar to the convergence of forces that has brought about a heightened commitment to performance measurement in government, this has come about in the nonprofit sector because funding sources (including government agencies, private corporations, and foundations), accrediting bodies, managed-care entities, the general public, and nonprofit leaders themselves all share a concern with producing results (Hendricks, 2002). Under the umbrella of the United Way of America, many national nonprofit organizations in the field of health and human services, such as the American Cancer Society, the American Foundation for the Blind, Big Brothers Big Sisters of America, Girls Incorporated, Girl Scouts of the USA, Boy Scouts of America, Goodwill Industries International, the American Red Cross, and the YMCA of the USA, have become heavily involved in outcome measurement.

Download PDF sample

Measuring Performance in Public and Nonprofit Organizations (The Jossey-Bass Nonprofit and Public Management Series) by Theodore H. Poister


by Richard
4.2

Rated 4.00 of 5 – based on 23 votes