By Rajkumar Roy, John Ahmet Erkoyuncu (auth.), Jürgen Hesselbach, Christoph Herrmann (eds.)
ISBN-10: 3642196888
ISBN-13: 9783642196881
After the IPS² meetings in Cranfield and Linköping in 2009 and 2010 the third CIRP foreign convention on business Product carrier platforms (IPS²) 2011 occurs in Braunschweig, Germany. IPS² itself is outlined as “an built-in business product and repair supplying that provides worth in use”. the purchasers anticipate complete suggestions, that are tailored to their person wishes. IPS² bargains the chance to stick out from festival and for long term consumer loyalty. fairly in instances of monetary difficulty it turns into obvious which generating businesses comprehend to fulfill the desires and necessities in their clients. specifically during this quite new area IPS² it is necessary to maintain music of the total context and to hunt cooperation with different learn fields and disciplines. The third CIRP foreign convention on business Product carrier structures (IPS²) 2011 serves as a platform for such collaborations and the dialogue of recent medical ideas.
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Additional resources for Functional Thinking for Value Creation: Proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, Technische Universität Braunschweig, Braunschweig, Germany, May 5th - 6th, 2011
Example text
4, pp. 449-469. L. C. (1990): Beyond products: service-based strategies, in: Harvard Business Review, Special report, March-April, 1990, pp. 58-67. , Kallenberg, R. (2003): Managing the transition from products to services, in: International Journal of Service Industry Management, Vol. 14, No. 2, pp. 160-172. , Hobday, M. (2006): Charting a path toward integrated solutions, in: MIT Sloan Management Review, Vol. 47, No. 3, pp. 39-48. [5] Araujo, L, Spring, M. (2006): Services, products, and the institutional structure of production, in: Industrial Marketing Management, Vol.
The service process model was developed on the basis of IDEF0 [18], a well-known functional modeling method in system modeling to describe the influence among various stakeholders. ISEF is intended to perform the computational evaluation before the service operation. Furthermore, it is utilized as a fundamental model to analyze and improve the operation of the target service in the evaluation phase. (AHP) [19] has been proposed to improve a service structure. Quality Function Deployment (QFD) is a systematic analysis method to translate customer needs into requirements and specifications of a design object [20].
And Shimomura, Y. (2010): An Importance Decision Method of Customer's Demands for Highly Public Service, in: Proceedings of the 15th Design for Manufacturing and the Lifecycle Conference -DFMLC2010-, CD-ROM, The American Society for Mechanical Engineering (ASME), Montreal, Canada. , and Arai, T. (2010): Contents Quality Design Considering Corporate Resource with Service Engineering, in: Proceeding of the 11th International Design Conference, pp. 173-182, Dubrovnik, Croatia. [31] Holland, J. H. (1975): Adaptation in Natural and Artificial Systems.
Functional Thinking for Value Creation: Proceedings of the 3rd CIRP International Conference on Industrial Product Service Systems, Technische Universität Braunschweig, Braunschweig, Germany, May 5th - 6th, 2011 by Rajkumar Roy, John Ahmet Erkoyuncu (auth.), Jürgen Hesselbach, Christoph Herrmann (eds.)
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