By Linda L. Brennan
The hot, speedy emergence of the digital association has additional new dynamics and demanding situations to the context of relationships among organizational managers and their staff, shoppers, and different components. Computer-Mediated Relationships and belief: Managerial and Organizational results presents an exhaustive selection of major study on belief in the context of computer-mediated relationships via overview of the existent paintings on belief from a number of scholarly disciplines, and introduces belief in a 3rd measurement. Addressing a whole set of matters and demanding situations intrinsic to the virtual-organization area akin to coping with distant staff, promoting items to unseen shoppers, technology-mediated relationships with different enterprises, and extra this publication offers libraries with an authoritative connection with the main urgent matters dealing with enterprises as they try to set up belief in digital environments.
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Additional info for Computer-mediated Relationships and Trust: Managerial and Organizational Effects (Premier Reference Source)
Lewicki and Bunker (1996) argue that trust first develops on the basis of calculation. This is the stage at which people are prepared to take some risk in entering into dependence on others because they are aware of some institutional safeguards or deterrents against reneging. For some relationships trust may remain of this kind and at this level. In this phase IT can play a key role to obtain information about the cooperation advantages and disadvantages. Also, it is possible that the access to information on other experiences of success and failure serves to have a more real perspective of the possibilities and difficulties that imply to establish a cooperation relationship.
Trust within and between organizations. Conceptual issues and empirical applications (pp. 1-30). Oxford: Oxford University Press. Lewicki, R. , & Bunker, B. B. (1996). Developing and maintaining trust in work relationships. In R. M. Kramer & T. R. ), Trust in organizations.
Graphically (Figure 2), we draw both situations, although the relevance of each trust type in each phase can adopt other forms based on the level of previous knowledge regarding the relationship, the disposition to cooperate, and so forth. Future Trends Analyzing IT evolution in the next years, it is possible that diverse elements appear affecting significantly the consolidation of trust relationships among organizations. After several decades in which the main firms’ concern has been to equip their processes with basic computer infrastructures, in the last years we are witnessing a greater interest by efficiency in IT adoption and implementation, a greater investment rationalization and a search of integration as a means to improve the electronic resources distributed at the different departments in the organization.
Computer-mediated Relationships and Trust: Managerial and Organizational Effects (Premier Reference Source) by Linda L. Brennan