New PDF release: Coaching for High Performance: EBook Edition

By Vivette PAYNE

Trainer staff to make sure greatest functionality, motivation and retention. Following a seven-step training strategy, training for prime functionality offers managers the instruments to assist their humans excel at their jobs and meet aggressive demanding situations with self belief. This publication teaches managers how one can speak functionality expectancies, investigate worker ability degrees, determine the aim of training, and agree on a training agreement. Managers will study the serious talents had to behavior training conversations, adapt one’s training variety to slot altering events, and create a training plan. Readers will methods to: • determine the venture and function as a trainer • carry suggestions in any scenario • Use training talents to encourage and hold staff • trainer staff throughout generations and during the employment lifestyles cycle • increase staff functionality and channel clash constructively • deal with tricky training occasions with perception and talent. this can be an publication model of the AMA Self-Study direction. to be able to take the path for credits you must both buy a troublesome replica of the path via amaselfstudy.org or buy a web model of the direction via www.flexstudy.com.

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Extra resources for Coaching for High Performance: EBook Edition

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Gives explicit direction about what to do. • Pays attention to details and facts. How does this coach relate to his or her coachee? • • • • • Models logical thinking and a step-by-step approach. Displays little emotion during coaching discussion. Asks questions to elicit specific information. Provides a lot of data to support opinions or advice. Works to make sure coaching session runs smoothly Facilitative Style What does this coach do in a coaching situation? • Encourages a lot of self-reflection.

There are four categories; list each employee in the one of that best describes his or her contribution. © American Management Association. All rights reserved. GETTING IN SHAPE TO COACH 29 • Most Essential. These people are your stars. They consistently deliver top performance and demonstrate over half of the ten characteristics. • Strong Performers. These individuals are very good performers and meet at least three of the characteristics. They are important to your team and consistently exceed expectations.

Exhibits a warm and enthusiastic manner that demonstrates interest in the other person. Creates a safe environment by putting the person at ease. Notices what the individual is feeling, both words and emotions, in order to understand where the person is coming from. Displays an honest and sincere desire to get to know the other person. Is willing to reveal something about himself/herself in order to increase the level of intimacy. Demonstrates a willingness to invest time in developing the relationship.

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